Terms Of Service

Terms of Service

Please read these terms of service carefully before using our services

1. Agreement to Terms

By accessing or using the Cheapsnatch platform (available at cheapsnatch.com), you agree to be bound by these Terms of Service and all applicable laws and regulations. These Terms govern your use of our marketplace for buying, selling, and listing goods or services across Africa.

These Terms apply to all users, including sellers, buyers, visitors, and third-party service providers using our platform in any African country we operate in.

2. Our Services

Cheapsnatch provides a digital marketplace where individuals and businesses across Africa can list, buy, or sell goods and services. Our platform enables secure transactions, local and regional discovery, and user-to-user messaging.

  • Free and paid product listings
  • Delivery and shipping options in selected regions
  • Cross-border product visibility
  • Marketplace tools such as ratings, messaging, and promotions

3. Intellectual Property Rights

The Cheapsnatch platform and all its features, content, and code are owned and operated by Cheapsnatch or its licensors. Users are prohibited from copying, altering, or reselling our platform assets.

4. User Accounts

To access key features (listing, selling, messaging), you must create a verified account. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

Important

Accounts suspected of fraud, multiple fake profiles, or impersonation may be terminated without prior notice.

5. Seller & Buyer Obligations

As a seller, you agree to provide accurate descriptions, fair pricing, and timely communication. As a buyer, you agree to complete purchases in good faith.

  • Do not list illegal, prohibited, or counterfeit goods
  • Ensure products meet the standards of the country of sale
  • Respond to disputes professionally and honestly

6. Prohibited Activities

You agree not to misuse the platform. Prohibited actions include:

Posting fraudulent or misleading listings
Exploiting platform vulnerabilities
Using bots, scrapers, or unauthorized automation
Harassing or threatening users

7. Disclaimers

Cheapsnatch is a user-driven platform. We do not directly control the quality, legality, or accuracy of user-generated listings. Use the service at your own risk.

We do not guarantee that:

  • Products are as described by sellers
  • All transactions will complete successfully
  • The platform will be error-free or always available

8. Limitation of Liability

Cheapsnatch will not be liable for any damages resulting from your use of the platform, including but not limited to loss of profits, data, or reputation.

9. Indemnification

You agree to indemnify Cheapsnatch and its partners from any claims, disputes, or damages related to your use of the service or your violation of these Terms.

10. Termination

We reserve the right to suspend or permanently terminate any account that violates these Terms or harms the platform’s integrity.

11. Governing Law

These Terms shall be governed by the laws of the country in which the user is based, provided it does not conflict with our core operational principles under international e-commerce law. Where necessary, disputes will be resolved under Ugandan jurisdiction (HQ).

12. Changes to Terms

We may update these Terms from time to time. You will be notified of material changes via email or a notice on the platform.

Continued use of Cheapsnatch after changes indicates your acceptance of the revised Terms.